Just in from the useless Gansevoort South

This email:

Thank you for staying with us at the Gansevoort South.   We sincerely hope you enjoyed your visit with us and that we were able to exceed your expectations.   We look forward to serving you again when your travel plans bring you back to the Miami Beach area. Sincerely, Hotel Staff 1-305-6041000 www.gansevoortsouth.com

 

‘Exceed my expectations? Are they kidding me? Does no one check this stuff? And how can you be sincere when you’re unnamed?